# Knowledge Bases
A Knowledge Base is a structured, reusable collection of documents that the AI references before generating responses in chat. Instead of copying information into prompts repeatedly, upload your documents once — PDFs, DOCX, TXT files, images, or URLs — and attach the Knowledge Base to any chat or agent whenever that context is needed.
Qolaba's Knowledge Base system is powered by an upgraded **RAG (Retrieval-Augmented Generation)** engine, delivering more accurate document retrieval and deeper context understanding compared to standard file uploads.
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### Why Use Knowledge Bases?
* **Context-aware responses** — The AI answers based on your actual documents, not just training data
* **No repetitive uploads** — Upload once, reuse across any chat or agent indefinitely
* **Domain-specific accuracy** — Ask questions directly about your reports, SOPs, brand guidelines, or research
* **Team consistency** — Share the same Knowledge Base across workspace members so everyone gets aligned outputs
* **Credit efficiency** — Avoid re-uploading the same files across multiple sessions
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#### Example
A social media agency creates a Knowledge Base named `Competitor Research – Q1 2026` and uploads:
* Competitor case studies (PDF)
* Content strategy documents (DOCX)
* Analytics reports (PDF)
* Brand tone guidelines (TXT)
When a team member asks *"Create a content strategy based on competitor positioning"*, the model retrieves relevant sections from the uploaded material and grounds its response in that research — automatically, without any copy-pasting.
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### Supported File Formats & Limits
File Type
Limit
PDF
Up to 1,000 pages / 200 MB
DOCX
Up to 1,000 pages / 200 MB
TXT
Up to 200 MB
Images
Max 20 MB per image
URLs
Max 20 URLs per Knowledge Base
{% hint style="info" %}
Credits are consumed when uploading documents to a Knowledge Base. Credit deduction varies based on file size — larger files cost more to process.
{% endhint %}
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#### Accessing Knowledge Bases
1. Go to the **left navigation panel**
2. Click the **Knowledge Base (File) icon**
This opens the Knowledge Base panel where you can view all existing Knowledge Bases or create a new one.
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.qolaba.ai/chatbot/adding-context-and-resources/knowledge-bases.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.