Knowledge Bases
What Knowledge Bases are, why to use them, supported formats, and how to access them in Qolaba.
A Knowledge Base is a structured, reusable collection of documents that the AI references before generating responses in chat. Instead of copying information into prompts repeatedly, upload your documents once — PDFs, DOCX, TXT files, images, or URLs — and attach the Knowledge Base to any chat or agent whenever that context is needed.
Qolaba's Knowledge Base system is powered by an upgraded RAG (Retrieval-Augmented Generation) engine, delivering more accurate document retrieval and deeper context understanding compared to standard file uploads.
Why Use Knowledge Bases?
Context-aware responses — The AI answers based on your actual documents, not just training data
No repetitive uploads — Upload once, reuse across any chat or agent indefinitely
Domain-specific accuracy — Ask questions directly about your reports, SOPs, brand guidelines, or research
Team consistency — Share the same Knowledge Base across workspace members so everyone gets aligned outputs
Credit efficiency — Avoid re-uploading the same files across multiple sessions
Example
A social media agency creates a Knowledge Base named Competitor Research – Q1 2026 and uploads:
Competitor case studies (PDF)
Content strategy documents (DOCX)
Analytics reports (PDF)
Brand tone guidelines (TXT)
When a team member asks "Create a content strategy based on competitor positioning", the model retrieves relevant sections from the uploaded material and grounds its response in that research — automatically, without any copy-pasting.
Supported File Formats & Limits
Up to 1,000 pages / 200 MB
DOCX
Up to 1,000 pages / 200 MB
TXT
Up to 200 MB
Images
Max 20 MB per image
URLs
Max 20 URLs per Knowledge Base
Credits are consumed when uploading documents to a Knowledge Base. Credit deduction varies based on file size — larger files cost more to process.
Accessing Knowledge Bases
Go to the left navigation panel
Click the Knowledge Base (File) icon
This opens the Knowledge Base panel where you can view all existing Knowledge Bases or create a new one.
Last updated