PII Protection
How PII Protection works in Qolaba, what data it masks, and when to enable it.
PII Protection detects and masks Personally Identifiable Information in your input before it is sent to the AI model — ensuring sensitive personal data never reaches the model in its original form.
What It Does
When PII Protection is enabled, Qolaba scans your input locally and anonymizes any detected sensitive personal data before the prompt is sent to the model. The model receives and processes a masked version — the original sensitive values are never transmitted.
Data detected and masked:
Full names
Email addresses
Phone numbers
Home addresses
Government ID numbers
Payment and financial details
How It Works
You write a prompt containing sensitive data
PII Protection scans the input locally before transmission
Sensitive values are anonymized — replaced with masked placeholders
The masked version is sent to the model
The model responds based on the anonymized input
The original data never leaves your environment in its identifiable form.
When to Enable It
Enable PII Protection when working with:
Customer records and CRM exports
Healthcare or patient data
HR files and employee records
Legal documents with personal details
Financial records and payment data
PII Protection is available on the Teams plan. When enabled, it applies to all input within that chat session.
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