# Key Concepts - Quick Mental Model

<table data-header-hidden><thead><tr><th width="159.21875">Term</th><th>What it means</th></tr></thead><tbody><tr><td>Credits</td><td>The currency used to run AI models. Every action — chat, image, video — costs a fixed number of credits. Credit-based pricing means you pay only for what you use.</td></tr><tr><td>Organization</td><td>Your top-level account. Holds your subscription, credit pool, members, and all workspaces.</td></tr><tr><td>Workspace</td><td>A project-level environment inside an organization. Separate workspaces isolate clients, departments, or projects.</td></tr><tr><td>Models</td><td>The AI engines that power each feature — LLMs for chat, diffusion models for images, etc.</td></tr><tr><td>Agents</td><td>Custom AI personas you build with a system prompt, optional knowledge base, and a chosen model. Agents maintain consistent role behaviour across sessions.</td></tr><tr><td>Toolkit</td><td>A set of capability toggles (web search, file search, image generation, code execution, PII protection, etc.) that extend what the chatbot can do.</td></tr><tr><td>Knowledge Base</td><td>A collection of documents (PDF, DOCX, TXT, images, URLs) the model references before answering in chat.</td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.qolaba.ai/getting-started/key-concepts-quick-mental-model.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.