Key Concepts - Quick Mental Model

Before you start using Qolaba, it’s helpful to understand the core concepts that power the platform.

Credits	The currency used to run AI models. Every action — chat, image, video — costs a fixed number of credits. Credit-based pricing means you pay only for what you use.
Organization	Your top-level account. Holds your subscription, credit pool, members, and all workspaces.
Workspace	A project-level environment inside an organization. Separate workspaces isolate clients, departments, or projects.
Models	The AI engines that power each feature — LLMs for chat, diffusion models for images, etc.
Agents	Custom AI personas you build with a system prompt, optional knowledge base, and a chosen model. Agents maintain consistent role behaviour across sessions.
Toolkit	A set of capability toggles (web search, code execution, PII protection, etc.) that extend what the chatbot can do.
Knowledge Base	A collection of documents (PDF, DOCX, TXT, images, URLs) the model references before answering in chat.